Privacy policy

Who handles your information
FENNELPORT 25 TRADING LLC, trading as Fennelport Trading, operates fennelporttrading.com. This policy explains how personal information is handled when you browse, place an order, or contact us.

Information collected
Contact and delivery information: your name, email address, telephone number if provided, billing address, and shipping address.
Order information: products purchased, payment status, transaction references, returns, and customer service history.
Payment information: details supplied through checkout to payment providers. Payment providers process card or wallet credentials; please do not send full card numbers or security codes by email.
Technical and browsing information: IP address, browser and device details, pages viewed, shopping-cart activity, cookie identifiers, and interactions with the store.
Information you send us: messages, product questions, and photographs or other evidence submitted for an order issue.

Information comes from you, your interaction with our website, and service providers such as Shopify, payment processors, and delivery carriers.

How information is used
We use information to process payment, fulfill and track orders, manage returns and refunds, answer questions, maintain records, protect against fraud, and meet legal obligations. We also use website activity information to understand and improve the shopping experience. Where we send promotional emails, you can unsubscribe using the link in the message. Unsubscribing does not stop essential order or service messages.

Who receives information
We disclose information as needed to Shopify for store hosting and checkout, payment providers for transactions, carriers and fulfillment providers for delivery, and providers supporting customer service, website operation, or recordkeeping. These disclosures are limited to the purposes for which the providers are engaged.

We may also disclose information to professional advisers, authorities when legally required, or parties involved in a business transfer subject to appropriate safeguards.

Cookies, analytics, and advertising
Cookies and similar technologies support functions such as keeping items in your cart, remembering preferences, and protecting checkout. Depending on the features enabled on the store and your choices, analytics or advertising tools may also process online identifiers and browsing activity.

Where advertising tools disclose identifiers or browsing activity to advertising partners for personalized advertising, that disclosure may qualify as a "sale," "sharing," or targeted advertising under applicable state law. You may request an opt-out by emailing info@fennelporttrading.com and use any privacy controls displayed on the website. We honor legally required opt-out preference signals, including Global Privacy Control, where applicable. Traditional browser "Do Not Track" signals are not treated as a separate consent mechanism.

You can manage cookies through your browser and any cookie controls provided on the site. Blocking essential cookies may affect cart or checkout functions.

Shopify
Our store runs on Shopify. Shopify processes information to provide its services and may process certain information for its own purposes as described in its privacy notices. If Shopify features that use activity across participating stores are enabled, Shopify may use information from interactions with this store and other merchants to provide those features, subject to applicable privacy choices.
Shopify privacy information: https://www.shopify.com/legal/privacy
Shopify consumer privacy information: https://www.shopify.com/legal/privacy/consumers

Retention and security
We keep information for as long as reasonably needed to fulfill orders, provide support, meet tax and legal requirements, prevent fraud, and resolve disputes. Retention depends on the type of information and the reason it was collected. We use reasonable safeguards, but no internet service or storage system can guarantee absolute security.

Service providers may process information in the United States or other countries. Applicable safeguards are used where required for cross-border processing.

Your choices and rights
Depending on your location and applicable law, you may request access to or a copy of your information, correction, deletion, or an explanation of how it is used and disclosed. You may also have rights to opt out of sale, sharing, or targeted advertising, and to limit certain uses of sensitive personal information.

Send requests to info@fennelporttrading.com with the subject "Privacy Request." We may verify your identity before releasing or changing information. An authorized agent may submit a request with appropriate authorization. If we decline a request, you may ask us to review the decision by replying to our response. We respond within the time required by applicable law and do not discriminate against customers for exercising privacy rights.

Children
Our store is intended for adults and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.

contact

Privacy contact: info@fennelporttrading.com
FENNELPORT 25 TRADING LLC
239 BIRD LANE, GRAHAM, KY 42344, US
Phone: 【--】